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Introduction
1.1 These shipping terms and conditions ("Terms") govern the shipping and delivery of products purchased from CustomTechSales ("Company," "we," "us," or "our") through our website customtechsales.com
1.2 By placing an order on our Website, you agree to be bound by these Terms. Please read them carefully before making a purchase.
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Shipping Information
2.1 We offer shipping to addresses within the United States.
2.2 Shipping costs and estimated delivery times are provided at checkout and may vary based on your location and the shipping method selected.
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Order Processing
3.1 All orders are subject to availability and verification of payment.
3.2 Orders are typically processed within 1 business day after payment confirmation.
3.3 You will receive an order confirmation email once your order has been processed.
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Shipping Methods
4.1 We offer several shipping methods, including but not limited to ground shipping and express shipping.
4.2 Shipping method availability may vary depending on your location.
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Delivery
5.1 Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided at checkout.
5.2 We will make reasonable efforts to meet the estimated delivery times, but we are not responsible for delays beyond our control such as carrier delays or unforeseen weather events.
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Shipping Charges
6.1 Shipping charges are calculated based on the weight and size of the products, the shipping method selected, and your location.
6.2 Any applicable customs duties, taxes, or import fees are the responsibility of the recipient and are not included in the shipping charges.
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Tracking
7.1 Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
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Returns and Refunds
8.1 Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds.
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Lost or Damaged Shipments
9.1 In the event that your shipment is lost or damaged during transit, please contact our customer support team as soon as possible. We will work to resolve the issue promptly with the carrier.
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Contact Information
If you have any questions or concerns regarding our shipping terms and conditions, please contact our customer support team at service@customtechsales.com.
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Changes to These Terms
11.1 We reserve the right to modify or update these shipping terms and conditions at any time. Any changes will be effective immediately upon posting on our Website.
11.2 It is your responsibility to review these Terms periodically for updates.
By placing an order on our Website, you acknowledge that you have read, understood, and agreed to these shipping terms and conditions.